Help Center

Welcome to Waterford support. We’re here to help you succeed. We’ve made it easy for you to help yourself with handy guides, or to contact us with your questions.

Help Site

Get step-by-step instructions and user guides to help you with Waterford

Getting Started

Are you new to Waterford? Find tools and guides to help you get started here

New

Get the latest software updates and learn about new features.
See our new system requirements.

Contact Us

Our Waterford support team is available to you online or by phone

877.499.7997

Speak directly with a support team member
Call us Monday—Friday 6 a.m. to 7 p.m. Mountain Time

Submit a Support Request

Send us a note and we’ll connect you to a Waterford Support expert

State
  • Alabama
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  • District Of Columbia
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  • New Hampshire
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  • Puerto Rico
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  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virign Islands
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin
  • Wyoming
Product
  • Waterford Early Learning - Cloud
  • Waterford Early Learning - Server Version
  • SmartStart
  • UPSTART
  • Classroom Advantage
  • Curriculet

Have a question? Please be as detailed as possible in your message. Include information like the names of teachers, students or activities that are being affected to help us respond quickly.