Coordinator, Community Outreach and Registration

The Waterford UPSTART Community Outreach and Registration Coordinator position is a full-time, hourly position (40 hours per week or more based on workload, with some Saturdays). The Community Outreach and Registration Coordinator is responsible for generating leads, and converting them into program enrollees to meet specific Waterford UPSTART program registration goals.

Job Functions

• Devise effect ways to reach potential Waterford UPSTART participants
• Plan and staff outreach and registration events, some including extensive travel and overnight stays
• Initiate and develop relationships with community leaders
• Act as primary contact for community partners in need of Waterford UPSTART information and materials
• Collect and analyze data related to outreach efforts and enrollments in the Waterford UPSTART program
• Monitor and assess the effectiveness of all outreach efforts and make changes and recommendations where appropriate
• Act as Waterford UPSTART brand ambassador

Required Competencies

• Travel to events and engage with community members and leaders independently
•  Speak to large groups
• Meet one-on-one with high-level organization leaders
• Proficiency in MS Word, Excel, and PowerPoint
• Able to initiate contact with parents, school and business leaders, and government officials
• Spanish fluency preferred

Minimum Qualifications

• Product management or sales experience
• Driver’s license

Director, Talent Acquisition & Development

If you’re passionate about positively impacting children by providing life-changing access to educational resources and technology to all learners – inner-city, rural, low-income, special education students, dual-language learners, and more – then we want to discuss this opening with you.Waterford.org is a nonprofit education partner that has a mission to blend the best aspects of learning science, mentoring relationships, and innovative technologies to form community, school, and home programs that deliver excellence and equity for all learners.

At Waterford.org, how we work matters, not just what we accomplish:

• We reward passion and curiosity with opportunity.
• We blend individuals with diverse backgrounds and skill sets into empowered, high-performing teams.
• We move fast, measure results, and improve from experience.
• We positively transform the lives of our employees and of the educators, learners and families we serve.

Our programs are backed by substantial research and are proven to help students succeed in school. As an organization, Waterford has more than doubled in size over the last three years and was recently awarded another five-year UPSTART contract in Utah, an EIR Expansion Grant, and participation in the prestigious Audacious Project (TED) to further expand our kindergarten readiness program to more families in their homes. Waterford software and professional services also support more than 200,000 students in elementary schools throughout the United States.

We are seeking a Director of Talent Acquisition & Development to report to the Chief People Officer and help us make Waterford not just a great place to work, but a transformative life experience. We are ready for someone to help us blend the ingredients for success that are already in place and build / enhance a company culture, work environment and employee experience worthy of our important mission. This position will focus on building creative pipeline and sourcing strategies, as well as effective methods for enhancing and recognizing the outstanding performance of our employees. This is a “hands on” position, not only requiring someone with a forward-looking, strategic perspective, but someone that is also willing to get “down in the weeds”. This position may also require some travel to applicable events.

Key Responsibilities

Talent Acquisition:

• Creates and aligns talent acquisition strategies to the demands of the business and individual departments.
• Serve as a business partner with hiring managers to develop effective sourcing and recruitment strategies that result in client satisfaction. Develop effective relationships within the organization and the hiring community to have influence and impact the recruiting process and hiring.
• Identifies and manages new sourcing strategies through a variety of channels, including social media, online job boards, associations, events, etc.
• Manages, leverages, and challenges existing recruiting strategies, methods, and systems to generate a proactive and efficient approach to sourcing, assessing, and on-boarding qualified talent.
• Responsible for establishing a framework for workforce planning that other executives and leaders can leverage for a more consistent, structured, forward-looking approach to identify our talent needs.
• Manage all aspects of the hiring process: Position requisitions, reference checks, job descriptions, offer letters, ATS selection & configuration, onboarding, etc.
• Develop a set of KPIs to monitor the performance of the talent acquisition and management functions.
• Be the “face” of Waterford.org at external recruiting events.

Talent Development:

• Collaborate with managers and department heads to identify and then strategize training and development opportunities for employees.
• Conduct necessary training/development needs assessments and identify skills or knowledge gaps that need to be addressed.
• Research and select appropriate 3rd party training resources.
• Provide professional expertise and support in the design, development and implementation of the talent review process that is required to achieve business goals and results in the creation of an internal bench of top talent.
• Implement, manage and maintain a performance management system, including current job descriptions, standards of performance and performance evaluation instruments.
• Assist managers in aligning individual, group, and department goals with company objectives.

Skills and Qualifications

• Minimum of 7 years experience in the HR field, specifically as a Director, HR Business Partner, Talent Acquisition Specialist, HR Generalist specializing in recruiting and/or employee development, or a combination of any of the above.
• Excellent knowledge of federal and state employment laws
• Bachelor’s degree, preferred
• PHR/SPHR and/or SHRM-CP/SHRM-SCP certification, preferred
• Recent experience recruiting in multiple discipline areas and levels, including hiring for nonexempt, exempt and leadership positions.
• Previous experience in capturing metrics and producing various employment reports.
• Experience in all areas of sourcing such as the internet, social media, networking, employee referrals, job postings, as well as conducting open houses and virtual job fairs.
• Experience in working with and implementing applicant tracking systems.

Waterford Beliefs

1. While every individual has the capacity for growth at every stage of life, childhood academic experiences are uniquely critical for setting a lifetime learning trajectory.
2. The thoughtfully coordinated support of parents, teachers, and other mentors gives students the ambition and resilience they need to reach their full potential.
3. Learning is intrinsically motivating, and it is accelerated when properly matched to an individual’s needs and interests.
4. Effective approaches for teaching and learning are best identified by research that is rigorous, iterative, and pragmatic.
5. Rapid advancements in technology will continue to increase the precision, adaptivity, and availability of high-quality learning programs, and these innovations offer hope that all individuals can receive excellence and equity in education.
6. Policymakers, philanthropists, and others who have the power to make proven, cost-effective educational solutions available to those in need have an urgent responsibility to do so.

If you are interested in and qualified for this position, please send a cover letter and your resume to loripugh@waterford.org.

Senior Accounting Analyst

We are seeking a new member of the Finance team to help us support the continued growth and impact of Waterford. We would like this position to be the Subject Matter Expert for all our information systems within the finance purview. This will put you at the center of making sure we can do what we want to do as an organization. In this role, you will partner with the Controller to implement new systems and processes wherever identified and you will own the on-going management of these systems.

General Purpose

Responsibilities include, but are not limited to, performing accounting and financial analysis, prepare and analyze financial reports, prepare journal entries, maintain ledger accounts, implementing and maintaining a combination of accounting and reporting systems; and other special projects as assigned.

Skills and Experience:

• Prepare financial statements and analysis.
• Maintain company accounting procedures and processes.
• Develop procedures to improve efficiency.
• Assist month-end/year-end close processes.
• Ensure compliance with all internal processes
• Ensure proper documentation of all accounting related matters and application of related controls.
• Maintain Financial Information System knowledge.
• Develop and document systems policies and standards and support system users.
• Liaise with the Information Technology team and coordinate system modifications and updates.
• Support to maintain, develop and oversee Financial Information System internal controls.
• Determine and correct errors in transaction processing and accounting.
• Resolve financial system problems, train and support office staff and system users.
• Maintain financial systems processing schedule, produce annual operations calendar to distribute to system users.
• Liaise with Human Resources on HR/Payroll Information System.
• Understand database, suggest changes to database elements and transfer financial or budget information.
• Support Controller with projects, audits, and reports.
• Producing financial data for management team upon request and assisting with other special accounting projects
• Process/system improvement (specifically around accounts payable and expense management).
• Identify and implement automation opportunities within accounting system.
• Creation of new financial reports, metric reports, and dashboards through reporting applications, VENA Solutions experience a plus.
• Financial and profitability analysis on a requested basis.
• Collaborate in the design, planning, development, and deployment of enhancements to existing financial systems and new applications.
• Conduct research on hardware and software products to support buying efforts and to justify recommendations.
• Prepare and deliver recommendations, or reports, which address existing, or potential trouble of the financial systems.
• Create efficiencies by evaluating business processes, recommending improvements, and identifying new opportunities.
• Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology.

Minimum Qualifications

• Bachelor’s degree in accounting, finance, business, or a related field and at least 5 years of experience
• MBA or CPA certification is a plus.
• Excellent computer skills; Advanced Microsoft Office Suite knowledge
• Proficiency with NetSuite accounting software and experience with a software system implementation a plus
• Exceptional knowledge of finance, accounting, budgeting, cost accounting and cost control principles, and Generally Accepted Accounting
• Principles (GAAP)
• Advanced knowledge of accounting best practices, laws, standards, and state/national regulations
• Able to analyze financial records and interpret for other departments
• Excellent written and verbal communication skills
• Ability to meet communicated schedules and deadlines.
• Ability to function as a team player.

We operate as a service provider to the rest of the organization and our external partner network. They are our customers and we strive to partner in a positive way to help them and the organization as a whole to achieve their goals. We all work together collaboratively in an environment which fosters teamwork and no job is too big or too small for any one member to participate in. We want to help you achieve your own personal goals with us and will do our best to help enhance your career whether that will be with us (which is our preference) or elsewhere.

Director of School Relations (Ed Tech Field Sales)

If you’re passionate about positively impacting children by providing life-changing access to educational resources and technology to all learners – inner-city, rural, low-income, SPED, Dual-Language Leaners, and more – then we want to discuss this opening with you.

Waterford.org is a nonprofit education partner that has a mission to blend the best aspects of learning science, mentoring relationships, and innovative technologies to form community, school, and home programs that deliver excellence and equity for all learners.
Our programs are backed by substantial educational research and proven to help students succeed in school. Waterford was recently awarded a prestigious $14 million EIR Expansion Grant to further expand our kindergarten readiness program.

If you’re asking yourself “Why Waterford?”, here are a few reasons employees love working with our dynamic sales team:

• Monthly commission payouts for renewal, growth, and new business
• Healthy work-life balance with flexible scheduling opportunities
• Medical, dental/vision, disability, and life insurances
• Fulfilling mission and workplace environment
• Cloud-based solutions and SaaS business model

Position Summary

We’re looking to expand our sales department with someone who has a passion for education, a winning attitude, and an outstanding work ethic. We’re especially interested in candidates who have experience working and maintaining contacts with school administrators in a respective territory. If you’re looking for a rewarding career with the chance to make a difference in early childhood education, we’d love to hear from you.

Responsibilities

• Top Down: Establish and maintain relationships with district, school, and community leaders
• Own the Room: Use strong leadership and people skills while conducting Waterford product or service demonstrations
• Top of the Stack: Exceed quarterly and annual sales goals thanks to your work ethic and inventive business strategies
• Master the Space: Become an expert in PreK-12 markets and industry trends–if something new revolutionizes the Ed Tech field, you’re the first to know
• Dominate the Competition: Develop in-depth knowledge of our competitors and use your insight to promote Waterford software as the better product
• Dale Carnegie meets Dwight Schrute: Study the Waterford brand, your target demographic, and educational pedagogy to become a consultant among sales reps– in short, “somewhere between a snake and a mongoose… and a panther”
• Sharpest Knife in the Drawer: Identify problems as they arise and find innovative, yet practical solutions
• Use the Tools: Provide accurate forecasting with daily CRM updates–Salesforce experience preferred

Family Education Liaison

The primary responsibility of a Family Education Liaison (FEL) is to develop strong relationships with Waterford UPSTART parents through meaningful, regular, and value-add conversations, primarily via phone calls. Whether it’s monitoring the progress of the child and giving feedback to the parent or just a check-in, our FELs support the success of the parent and the child.

Experience and Responsibilities include, but are not limited to:

• Communicate with your families on a weekly schedule and create a supportive relationship with your assigned families from enrollment to graduation.
• Manage software usage and family profiles using an online management system.
• Respond to incoming phone calls regarding program information, usage and software.
• Ability to communicate effectively both verbally and in writing via phone and email.
• Strong active listening skills
• Problem-solving and decision-making skills
• Organizational skills/ability to multitask and manage time effectively

Skills and Education Required:

• High school diploma or equivalent
• Keyboard at least 40 WPM
• Basic experience with Microsoft Excel and Word
• Bilingual (Spanish) is a plus
• Early childhood education experience a plus
• Experience providing customer service and working in team environments
• Goal driven

Waterford.org Overview

Waterford.org seeks to blend the best aspects of learning science, mentoring relationships with parents, and innovative technologies to form community, school, and home programs that deliver excellence and equity for all learners. Waterford UPSTART delivers on this mission by
● Connecting with families
● Promoting child’s usage of the Waterford UPSTART curriculum
● Providing regular updates on their child’s progress with the program

Software Sales (Ed Tech)

Waterford seeks an enthusiastic, competitive, results-oriented, sales professional to increase sales in a defined territory. The desired candidate has a passion for education, and brings a winning attitude, focused work ethic, and a desire to work with a dynamic team. Our team of School Relations Specialists work out of our Sandy, UT office with a stunning view of the Wasatch Mountains. This is an exciting opportunity to work in an inside sales environment, with the monthly flexibility to travel for face-to-face meetings with school and district administrators, as well as trade shows and conferences. We are always looking to promote inside reps to field positions; do you have what it takes? This position reports to the Regional Vice President.

Experience and Responsibilities include, but are not limited to:

1. Top Down: Establish and maintain relationships with district, school and community leaders.
2. Own the Room: you will be the best at demonstrating Waterford products and services.
3. Top of the Stack: you will exceed quarterly and annual sales goals because that’s who you are.
4. Master the space: you will develop an expert knowledge of Pre-K and K-12 markets and industry trends.
5. Dominate the Competition: you will develop an expert knowledge of those we play against.
6. Dale Carnegie or Dwight Schrute: Develop an expert understanding of the pedagogy for the target age groups so you are known as a consultant instead of a “sales rep”.
7. Sharpest Knife in the Drawer: you will demonstrate the ability to solve problems and seek solutions.
8. Use the Tools: provide accurate forecasting, and update CRM daily.

Skills and Education Required:

• Bachelor’s Degree with 2-3 years’ experience in Ed Tech or Technology sales preferred but not required.
• 25% travel required to territory with the position.
• Strong negotiating and closing skills and a proven track record of increasing sales.
• Must be results-oriented with strong organizational and time-management skills.
• Ability to work in a team environment, utilizing internal and external resources.
• Excellent oral, written and presentation skills.
• Ability to prioritize individual and team goals.
• Social media prospecting proficiency.
• Salesforce.com experience preferred.