Careers

Who We Are

Waterford Institute™ is a nonprofit organization that is dedicated to providing all children the finest education. Our 200 plus employees—in locations Utah, Romania, India, and Taiwan—work closely together to develop products that meet technological, artistic, and educational standards for schools, the home, and other programs and organizations. Through the development of high-quality educational models, programs, and software, we create a difference in the lives of children, reaching them earlier, and helping them learn more easily.

Benefits

Waterford Institute provides a creative, nurturing, and life-balanced culture with a rich benefits package. Benefits include

  • 403(b) retirement plan, matched up to 5%
  • Medical, dental, disability, and life insurances
  • Wellness programs and confidential employee assistance programs
  • Flexible spending plans
  • Free UTA pass
  • Paid vacation, sick time, and holidays

Current Openings

Release Quality Manager

Location: Salt Lake City, UT
Employment: Full Time
Posting Date: 02/03/2012

 

Waterford is looking for an experienced manager to take ownership of its Quality and Release processes and teams.

The successful candidate will have a strong background in software testing and deployment of highly-scaleable web products. This position will report directly to the Vice President of Technology.

The manager is responsible for improving quality assurance process, defining and building a continuous integration environment for the development teams, and managing the release process. Additionally, the manager is responsible for the professional development of team members, adherence to best practices, and compliance to standards and policies. Reporting testing results and updating management with quality metrics prior to product releases is also required.

The ideal candidate is passionate about quality improvement and highly committed to creating automation for regression and feature testing. They must be able to develop, implement, and drive a high-level test and release strategy.

Responsibilities:

Maintain efficiency in all automation tools used by the QA teams (Load Runner, Selenium, QTP, JMeter, JUnit)
Support the CI environment to assure on-time delivery of builds to development teams
Beta and GA releases
Mentor department in skills and tools used to accomplish team goals
Provide training opportunities for department team members
Help develop strong Agile teams that follow Waterford processes
Ensure team compliance to best practices, standards, and policies
Help enforce team compliance to Waterford architectural standards
Work with Product Management to understand product vision and requirements
Take ownership and responsibility for delivering a stable high quality product
Analyze and prioritize reports of software issues reported by customers
Manage and prioritize defects in the bug tracking system

Technical Requirements:

Bachelor’s degree in Computer Science, Computer Engineering or equivalent combination of technical education and experience
7+ years of industry experience, including at least three years of hands-on testing and 2 years as a manager
Experience developing unit, integration, performance, security, and load tests
Experience with Subversion and Bamboo or Jenkins or other CI tools
Experience in testing high-capacity, highly-scalable web delivered applications
Strong knowledge of QA concepts and methodology
Experience defining, implementing, and maintaining CI environments

Preferred:

Experience working with Cloud-based technologies
Experience with the following technologies: Selenium, QTP, LoadRunner, qMetry
Experience in agile development methodologies with continuous integration
Experience automating client/server applications with a heterogeneous mix of client applications and devices
Good working knowledge of Glassfish, Apache, PostgreSQL

Interpersonal skills:

Ability to mentor peers and train new testers
Ability to lead testers who may have superior skills in specialty areas
Ability to build teams to higher performance and ability levels

To Apply:

Submit resume and cover letter. Include the job title in the subject line.

More Details
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Systems Architect

Location: Salt Lake City, UT
Employment: Full Time
Posting Date: 01/17/2012

 

Our Systems Architect will have solid technical skills and significant experience in delivering high quality and high performance service oriented systems. The Systems Architect provides technical leadership across the organization, from strategic decision making down to the product planning level. Will work closely with Product Management, other Architects and development teams to assure Waterford products remain current with emergent technologies, are delivered at the highest quality and at following optimal development practices. The Systems Architect will report directly to the Vice President of Technology.

Responsibilities

▪ Design and implement long-term strategic goals and short-term tactical plans for managing and maintaining Waterford products.
▪ Ensure that proposed and existing systems architectures are aligned with organizational goals and objectives.
▪ Provide architectural expertise, direction, and assistance to Product Management, other Systems/Software Architects, and software development teams.
▪ Conduct research on emerging technologies in support of development efforts, and recommend technologies that keep products current and efficient.
▪ Provide and challenge requirements while designing solutions based on deep technical knowledge of scalable web and database architectures.
▪ Set high level design objectives.
▪ Review and critique software designs proposed by senior developers.
▪ Write technical documentation and present architecture to others.
▪ Develop, document, communicate, and enforce a policy for standardizing systems and software as necessary.
▪ Document the company’s existing systems architecture and technology portfolio; make recommendations for improvements and/or alternatives.

Requirements

▪ Experience designing and building complex customer-facing applications.
▪ Expertise in several programming languages such as Java, Javascript, JQuery as well as Object Oriented Design.
▪ Experience architecting solutions for high-capacity, highly-scalable web delivered applications.
▪ Experience working with and leading small teams, establishing development practices, and mentoring individuals.
▪ In-depth understating of Service Oriented Architectures and RESTful services, and Linux/Unix background.
▪ Experience working with Cloud-based technologies.
▪ Architect robust maintainable software solutions consistent with industry practices. Ability to communicate this architecture at a business and technical level.
▪ Interface with the Product, Marketing and other teams in the company to ensure a clear understanding of the solution that will be built.
▪ Take ownership and responsibility for delivering stable code meeting specifications, and timelines.

Qualifications

▪ Bachelors degree in Computer or Technical field required.
▪ 5+ years of architecture experience in SOA environment.
▪ 5+ years of experience with server-side technologies and major application servers.
▪ 5+ years of experience working within a software development team.
▪ Exceptional problem solving skill – especially with problems that may be beyond your breadth of knowledge.
▪ Exceptional self-direction skills.

Benefits
• 403(b) retirement plan, matched up to 5%, fully vested on day one
• Medical, dental, life, STD, LTD, and AD&D insurances
• Consistent 40-hour work week
• Free drinks and healthy breakfast snacks
• Complimentary UTA/Trax pass
• Great work environment

Applicants should submit a cover letter and current resume with references. Enter System Architect in the subject line.

More Details
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Director of Instructional Design

Location: Salt Lake City, UT
Employment: Full Time
Posting Date: 11/08/2011

 

Waterford Institute – Director of Instructional Design

Job Summary
The Director of Instructional Design is responsible for curriculum design using research- and standards-based development. As a team member of the Design and Creative Group, the Director drives the instructional design of all computer-based curriculum products and supplemental materials. The Director oversees Instructional Designers and works closely with Researchers, User Experience Designers, Programmers, Artists, Trainers, and Marketing/Business Development Staff. The Director develops and delivers presentations on Research, Instructional Design, and Waterford Products/Programs for a variety of audiences. Some travel may be required. The Director reports to the VP of Design and Creative.

Responsibilities and Essential Duties
• Develop Education & Design Requirements according to standards
• Define and design research- and standards-based, measurable learning objectives
• Ensure content accuracy and quality in curriculum development
• Research national, state, and international curriculum standards, guidelines, and literature
• Align Waterford curriculum with national and state standards
• Work closely with User Experience Designers to ensure effective teaching methods and content presentation
• Develop content for computer adaptive assessments
• Develop content for supplemental materials, such as teacher guides and student books
• Work closely with Researchers, User Experience Designers, Programmers, Artists, Trainers, Writers, Marketing/Business Development Staff, and other Team Members as projects dictate
• Present research and demonstrate Waterford products to a variety of audiences
• Meet deadlines by planning milestones with Product/Project Owners
• Develop familiarity with existing Waterford curriculum products and supplemental materials
• Oversee Instructional Designers and Content Experts

Required Knowledge, Skills, and Abilities
• Deep knowledge of instructional design and methodologies
• Deep understanding of curriculum development
• Deep understanding of computer technology and media-based software development as an effective tool for instructing children
• Knowledge of current scientific research in Reading, Mathematics, and Science for young children
• Deep understanding of current national and state standards for core curriculum
• Understanding of international curriculum standards as determined by Marketing/Business Development
• Understanding of current educational software
• Exceptional communication and presentation skills
• Strong leadership skills
• Excellent analytic and evaluation skills
• Excellent attention to detail and accuracy
• Strong interpersonal skills; ability to work independently and with a team
• Some understanding of basic User Experience Design a plus
• Proficient with Microsoft Office applications

Required Education and Experience
• Master’s or PhD in Instructional Design, Education, or related field
• 3+ years on-the-job Instructional Design and Curriculum Development, preferably for young children
• 2+ years Teaching experience, preferably elementary school-age children

Read The Third Source: A Message of Hope for Education by Dustin Hull Heuston to better understand Waterford and its guiding principles. Utilizing technology to empower educators (teachers, families) is at the core of Waterford’s mission.

Apply for this position by sending your cover letter and resume in PDF format to hr@waterford.org with the subject line “Director of Instructional Design – Firstname Lastname.” Please include two current references.

More Details
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Taiwan Sales Representative

Location: Taiwan, Japan
Employment: Full Time
Posting Date: 03/21/2011

 

Waterford Institute is a nonprofit research organization dedicated to providing every child with the finest education, through the development of high-quality educational models, programs, and software in English Literacy, math and science.  To accomplish our mission, we combine our passion for research with the power of technology, elevating both the art and science of teaching through our unique educational models, programs, and software. The result is a deeper form of learning that empowers educators and inspires young children in a way that lasts a lifetime.   At Waterford Institute Taiwan we have helped hundreds of teachers and thousands of students in public and private schools to experience the Waterford difference:  the highest quality English education through the use of our ICT-based personalized learning programs.

 

Overview

The sales representative will be responsible for growing revenue from Waterford products and programs throughout Taiwan.  Through consultative, value-based selling the sales representative will increase the number of private and public educational institutions, and consumers using Waterford’s innovative ICT-based instructional programs in English, math and science. The sales representative will demonstrate a high level of personal integrity and will be accountable to take the initiative to achieve objectives while working effectively with Waterford employees.  The position reports to the Managing Director of Taiwan and the Vice President of International Business Development.

 

Job Responsibilities

  • Participate in setting revenue goals and customer objectives, and will be responsible for developing leads, building a sales pipeline, closing sales to achieve goals and objectives.
  • Identify and recruit potential partners to accelerate Waterford’s growth in Taiwan and augment Waterford’s ability to provide customer-centric complete educational solutions.
  • Participate in the effective management of existing customers to ensure satisfaction and ongoing use of Waterford programs.
  • Clearly and professionally articulate Waterford value propositions and educational solutions to customers and educational stakeholders in Taiwan.
  • Operate transparently using company systems to inform and report on all aspects of sales and revenue growth in Taiwan.

 

Requirements and skills

  • Three years of successful educational solution or related sales in Taiwan.
  • Three years of ICT solution sales experience.
  • K-6 teaching experience in addition to the above is highly valued.
  • Experience with retail and channel based sales is highly valued.
  • Excellent communications skills in both Chinese and English.
  • Demonstrated ability to sell complex solutions.
  • Exceptional attention to detail, process and organization.
  • Demonstrated ability as a “self-starter.”
  • Excellent general computing skills.
  • Knowledge of Salesforce, preferred.
  • Must live in the Taipei metropolitan area.
More Details
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Don't see your dream job? Waterford is always looking for individuals with tremendous drive and ability. Apply here and we'll let you know as soon as the perfect job is available for you.